Adding a postcode look-up to ease form filling
Improved user feedback with inline error checking
Various ideas to potentially test
A/B testing. Live on the left, variation mock up on the right
Optimising the online donation form to improve the user experience and increase conversions to generate more income.
Using various UX techniques to analyse different aspects of the donation process to create a road map of improvements to be tested, reviewed and implemented. Techniques included producing wireframes and prototypes; user interviews and setting up A/B variant testing.